Privacy Policy

Last updated: October 14, 2024

BondSketch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chemical structure editor application and related services (collectively, the "Service").

1. Information We Collect

1.1 Personal Information

When you create an account or use our Service, we may collect:

  • Account Information: Name, email address, username, and password
  • Payment Information: Billing address and payment method details (processed securely through our payment processor)
  • Profile Information: Any additional information you choose to provide in your profile

1.2 Usage Information

We automatically collect certain information about your use of the Service:

  • Chemical Structures: Molecular structures you create, edit, and save (Plus plan users with cloud storage enabled)
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Features used, pages visited, time spent on the Service, and other analytics data
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies

1.3 Information from Third Parties

We may receive information from third-party services you connect to BondSketch, such as authentication providers or cloud storage services.

2. How We Use Your Information

We use the information we collect to:

  • Provide and Maintain the Service: Enable core functionality including structure editing, name conversion, cloud storage, and Word integration
  • Process Payments: Handle subscriptions, billing, and payment processing
  • Improve the Service: Analyze usage patterns to enhance features and user experience
  • Communicate with You: Send service updates, security alerts, and support messages
  • Marketing: Send promotional communications (you can opt out at any time)
  • Security: Detect, prevent, and address technical issues and fraudulent activity
  • Legal Compliance: Comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

  • Payment processing (Stripe or similar payment processors)
  • Cloud hosting and storage services
  • Analytics providers
  • Customer support tools
  • Email service providers

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from government authorities.

3.3 Business Transfers

If BondSketch is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information with third parties when you give us explicit permission to do so.

4. Data Storage and Security

4.1 Data Storage

  • Basic Plan: Chemical structures are stored locally in your browser. We do not store your structures on our servers.
  • Plus Plan: Chemical structures and related data are stored securely on our cloud servers with encryption.

4.2 Security Measures

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit using TLS/SSL
  • Encryption of sensitive data at rest
  • Regular security audits and updates
  • Access controls and authentication mechanisms
  • Secure password storage using industry-standard hashing algorithms

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your account information at any time through your account settings.

5.2 Data Portability

You can export your chemical structures in various formats (MOL, SMILES, InChI, PNG, SVG) at any time.

5.3 Delete Your Data

You can delete your account and associated data by contacting us. Upon deletion:

  • Your account information will be permanently deleted
  • Cloud-stored structures (Plus plan) will be permanently deleted
  • Some information may be retained for legal compliance purposes

5.4 Cookies and Tracking

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.

5.5 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or updating your preferences in account settings.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

7. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your information, except where retention is required by law.

8. Children's Privacy

BondSketch is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Request access to your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Request limitation of processing
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at the email address below.

11. CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and disclose
  • Right to request deletion of your personal information
  • Right to opt out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: cuong@dotochy.com
Website: https://bondsketch.com